FAQ

1. How to order PCBs and other products from us?

First, you could get the price estimation on our pricing page, then pls  send your gerber file and other requirements to us by email. We will send an  email back to you in 12 hours, to inform the quotation, payment methods, lead times, etc.. The order will be placed after you sent the order back with your confirmation. Yes, order confirmation instead of payment confirmation to start fabrication. We believe it could save time for you. So we could send your excellent goods immediately after we finish it when you pay for it. BWe are preparing an online quote and order system, when finished it, you could put the order on the website in 5minutes.

2. Can you give me a competitive price without sacrificing the quality?

 Yes, it’s the reason for you to choose us as your reliable partner.

3. How to reduce my cost of PCB? 

The price of circuits is mainly basing on the layer, size, then the complexity. To save the cost, pls use trace/gap and holes as large as possible, and with a smaller size.  One tip, If you have two different designs that happens to have the same size, you may panelize them together, 1/2 tooling cost will be saved.

4. What information required when submitting an order?
To save time and to avoid any mistake during production, your PCB Gerber file should meet the following requirements:

  • Gerber files in RS-274X format, RS-274D format or Protel PCB files.
  • All aperture file(s) is(are) required to be sent with the gerber files for RS-274D format.
  • Drill chart, boarder outline, trace/space information are require

For more accurate quotes please include a readme file that contains the following information:

  • List of every file name with a brief description.
  • Layer stack sequence.
  • Impedence control requirement information (if required).
  • Contact information.

5. What is a start cost?

 The start cost, namely the tooling cost,  paid for the tooling used for making PCBs. It will be charged one time only. When you re-order the same board, the start cost will be waived.

6. This order is very urgent, could you finish it earlier?

Yes, we know  the lead time is very critical for many customers. So we promise to put the order after receiving a letter of confirmation, needn’t the payment confirmation. You could check our normal lead time in our price page. If you have tight  requirement, we could achieve 24hours for 2 layer PCB, and 48 hours for 4 layer PCB. pls contact us for quotation.

7. How to make payment easily?

We accept payment through Paypal, WestUnion and Wire Transfer.

8. How to send the goods?

Usually, we use courier door to door, DHL, Fedex, UPS, EMS or others. They are safe and fast. We can get the best price from our partner in courier field and provide it to our customers. For example, 1 kg goods to the US cost is USD20 to 25 in 3 days. It’s also feasible if you want to designate the transportation.

FedExDHL
EMS

Any other questions, pls contact us by any kinds of contacts.

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